👤 Stakeholder Priority Map
▼Adnan Amjad
Arun Perinkolam
Kushagr Singh
Krishna Marella
Vikram Karanth
Tim Corder
Matthew Lew
Zun Huang
Phase Roadmap
Platform Deployed
Replace Swimlane
Replace Jira
Default Agentic Platform
🚀 SMK Deployments
Install Experience Foundation
Preflight automation and pre-installation coordination checklist — catches environment configuration issues before install day, ensuring smooth deployment across varied infrastructure.
2 Licensee Deployments Live — AEF & ITS
Kindo managed services — 2 of 7 licensee deployments operational (AEF and ITS), serving end customers.
Deployment Scalability & Hardening
Next-generation install tooling and environment discovery process to accelerate remaining licensee deployments and scale to 100 customer installs.
Operational Readiness & Monitoring
Post-deployment runbooks and observability infrastructure for deployed instances — ensuring reliable operations and seamless handoff to customer teams.
🔧 Completing the Deployment Foundation
Final hardening items to ensure smooth, repeatable deployments across all environments:
- Infrastructure compatibility guidance — documentation for diverse networking configurations to prevent environment-specific issues
- Pre-deployment discovery process — standardized questionnaire to surface environment requirements before installation begins
- Sandbox resource optimization — improved cleanup and resource management for development environments
- Operations handoff documentation — complete runbooks and monitoring guides for seamless transition to customer teams
🔧 Projects In Progress
What This Delivers
Long-running agent sessions and chat workflows remain stable and responsive even during complex, multi-step operations. Agents can run extended tasks without timeouts or dropped connections.
Current Status & Outcomes
- Feature flag release underway — final validation phase
- Core reliability improvements deployed and stable
- Extended session handling proven across workstreams
- Near completion — targeting full rollout shortly
What This Delivers
Fully stable sandbox environments for safe testing and development. Engineers can build and validate agents in isolated environments without impacting production systems.
Current Status & Outcomes
- Root cause identified in cleanup process
- Fix in testing for upcoming release
- Deep debugging captured and documented
- Improved monitoring in place to prevent recurrence
What This Delivers
Agents can connect to multiple external services simultaneously with unified authentication. Simplifies building complex workflows that span multiple tools and platforms.
Current Status & Outcomes
- Multi-connection architecture implemented
- Auth flow improvements in progress
- Enables cross-platform agent workflows
- Critical for integration-heavy Deloitte use cases
What This Delivers
Full version history for every agent. Teams can track changes, compare versions, and safely roll back to any previous version if needed — essential for production agent management.
Current Status & Outcomes
- Version tracking infrastructure being built
- Rollback capability in development
- Audit trail for all agent changes
- Supports governance and compliance requirements
What This Delivers
When an agent fails, teams get clear, actionable information about what went wrong and why. Reduces time to resolution and makes agent operations more transparent.
Current Status & Outcomes
- Runtime evaluation and objective status tracking (M1)
- Enhanced error reporting and diagnostics
- Faster troubleshooting for operations teams
- Foundation for proactive agent health monitoring
What This Delivers
Modernized command-line installation tooling that makes deploying Kindo faster and more reliable. Directly accelerates the path to 100 customer deployments.
Current Status & Outcomes
- New CLI architecture in development
- Improved preflight checks and validation
- Streamlined environment configuration
- Critical enabler for deployment scaling
What This Delivers
Multiple agents working together on complex tasks — one agent can delegate sub-tasks to specialized agents, enabling sophisticated automation scenarios across workstreams.
Current Status & Outcomes
- M1: Runtime Evaluation & Objective Status — 45% complete
- M2: Command Center Surfacing — 32% complete
- M3: Audit Logging — 46% complete
- Unlocks complex Cyber and operations workflows
What This Delivers
Platform and workflow improvements requested directly by Deloitte stakeholders — enhancing the day-to-day experience for teams using Kindo across workstreams, including SAP connectivity, agent run UI improvements, and structured output capabilities.
Current Status & Outcomes
- Project kicked off May 5, 2026
- SAP connectivity with test systems in progress
- Agent run UI enhancements scoped
- Collaborative alert triage workflow planned
What This Delivers
Comprehensive monitoring, logging, and alerting for all deployed Kindo instances. Ensures operational teams have full visibility into deployment health and performance.
Current Status & Outcomes
- Foundational monitoring infrastructure in place
- Alerting rules being defined
- Requires additional focus to meet timeline
- Essential for managing deployments at scale
✅ Completed Projects
Outcome
Users can trigger actions and workflows directly from the chat interface — streamlining operations and reducing context-switching between tools.
Impact
229 items delivered. Foundation for interactive agent experiences across all Deloitte workstreams.
Outcome
Kindo agents can interact with Microsoft ecosystem tools — enabling automation workflows within the tools Deloitte teams already use daily.
Impact
Bridges AI agent capabilities with enterprise Microsoft tooling. Adopted across multiple workstreams.
Outcome
Robust integration framework that connects Kindo to enterprise tools at scale — supporting the breadth of services Deloitte teams need to automate.
Impact
44 items delivered. Foundation for all integration work across Cyber, operations, and platform workstreams.
Outcome
Major release deployed with platform stability improvements, new capabilities, and bug fixes.
Impact
12 items delivered. Shipped March 12, 2026 — improving reliability across all deployments.
Outcome
Public API endpoints for chat actions — enabling external systems and custom integrations to trigger Kindo workflows programmatically.
Impact
17 items delivered. Opens Kindo to deeper integration with Deloitte's existing automation infrastructure.
Outcome
Dramatically simplified installation process — what used to take days can now be completed in hours with automated preflight checks.
Impact
14 items delivered. Direct enabler for scaling to 100 customer deployments.
Outcome
Comprehensive, up-to-date documentation for all deployment and configuration processes — automatically maintained as the platform evolves.
Impact
11 items delivered. Reduces support burden and enables self-service for deployment teams.
📋 Projects in Pipeline
Backlog — Mapped & planned
What This Will Deliver
Rich, interactive dashboards generated by AI agents — enabling Deloitte teams to visualize data, drill into details, and take action directly from agent-generated interfaces.
Business Value
Enables Deloitte to sell and implement Kindo at scale across practices. Multiple archetypes unlock new use cases for Cyber, operations, and compliance teams.
What This Will Deliver
Smoother, more intuitive chat and agent interaction flows — making Kindo easier and faster to use for all skill levels.
Business Value
28 items scoped. Improved adoption and satisfaction across Deloitte engineering teams.
Triage — Newly identified
🎓 Training Milestones
Cohort 1 — Pilot
- Bryan leading instruction
- Hands-on SMK deployment lab
- Mock MCP environment exercises
- Single combined track
- Baseline deployment certification
Cohort 2 — Scale
- Practitioner Track — "Use Kindo": platform orientation, Chat Actions, agent creation, workflow integration
- Technical Track — "Administer & Extend": architecture & deployment, API & integrations, security & compliance, advanced config
- Self-paced pre-work on training portal before live session
- Live session (~2 hours) + breakout exercises with Deloitte use cases
Ongoing Enablement
- LMS platform for self-service onboarding
- Automated new-hire training paths
- Refresher content for platform updates
- Per-engineer certification tracking
- Knowledge base integration
📚 Contract Training Domains
💬 Items for Monthly Review Discussion
Project Priority Alignment
8 projects in the pipeline (6 backlog + 2 triage). Monthly confirmation that delivery sequencing matches Deloitte's current business priorities and strategic direction.
Cohort 2 Participant List
Participant list with track designation (Practitioner vs. Technical) needed by May 25 to tailor breakout groups. Smriti coordinating on Deloitte side.
Deployment Scaling Path
Path from 2 licensee deployments to 7, and scaling customer deployments to 100. VPN configuration and shared access paths needed to enable preflight automation.